An ostomy is often a prolonged or lifetime concern for cancer survivors.
It can be months, or even years before a patient feels fully comfortable with their ostomy and its care. A national shortage of WOCNs can mean patients receive little to no help after hospital discharge. Up to 70% of patients with an ostomy experience postoperative complications after discharge.
You don’t have to leave these patients to give up, resorting to do-it-yourself remedies or putting off seeking help because it’s “too much bother.”
With Careline integrated into your practice, we step in before surgery, and begin the ostomy transition with education. Your patient receives an information packet and access to a WOCN to answer their questions and alleviate stressful concerns.
Questions answered, your patient is discharged from care post surgery, and transitions home with the help of your usual home health agency. But we’re not done – we are still available to your patient while the home health agency is involved, and long after. We work as a wellness partner, further enabling better patient outcomes.
Instead of 3 to 6 months of “trying to figure it out on their own,” Careline is there, as a bridge between you and your patient. As an extension of the traditional medical care you provide, our telehealth communications service keeps you informed and involved more deeply and frequently than routine follow up office visits.
We use those critical 3 to 6 months to help you continuously monitor each patient for any and all issues that may bring medical complications to their care and lifestyle.
By communicating with each patient by email, text, phone call or video conference, we help educate and prevent.
- Educated, involved patients are critical to successful outcomes.
- Monitoring, recording, and reporting means any changes are reported immediately to the physician for corrective action.
By “staying with them,” we can help you prevent two of the most common reasons for readmissions: hydration issues, and peristomal skin issues. Involved care extended via our telehealth communication services can prevent not only unnecessary office visits, but potentially eliminate the need for emergency room visits and reduce the chances of hospital readmission.
All of Careline’s telehealth communication services are reimbursable by Medicare. By partnering with Careline, you can both improve patient outcomes and receive a supported revenue stream by providing this monitoring and education through our service.